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- Christmas Eve 2025 Tech Essentials
- MendIT 3 Year Onsite Extended Warranty - Laptops & Desktops UK MendIT 3 Year Onsite Extended Warranty - Laptops & Desktops UK
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MendIT 3 Year Onsite Extended Warranty for Laptops & Desktops
Note Refurbished Laptops & Desktops are not covered under this warranty
Warranty certificate will be sent via email within 72 hours
MendIT's extended warranties provide a cost-effective alternative to manufacturer warranties while maintaining professional service standards. This 3-year onsite coverage ensures your laptop or desktop receives rapid repair response with minimal downtime.
Onsite Engineer Service
This warranty delivers immediate telephone diagnostics followed by a fully trained engineer dispatched to your location on the next business day. The onsite service eliminates the need to transport equipment, protecting sensitive data and reducing operational interruption.
All parts, labour, and engineer call-out charges are included in the warranty coverage. If repair proves impossible due to parts unavailability or exceeds the original device value, MendIT provides a brand new replacement matching equivalent specifications.
Coverage Details
- UK mainland customers only
- Not available for Apple or Microsoft equipment
- Must be purchased during manufacturer's standard warranty period
- Cover runs concurrently with manufacturer warranty
- Next business day engineer dispatch for calls received by 15:00 hours local time*
*Subject to parts availability
Service Process
- Electronic certificate provided to register your device
- Contact MendIT repair centre on 01282 418 864 for warranty verification
- Telephone diagnostics with guided troubleshooting procedures
- Engineer dispatched with necessary parts to your chosen UK mainland location
- Onsite repair completed with minimal disruption to your operations
This premium extended warranty service maintains your equipment operational status while protecting your investment beyond the standard manufacturer coverage period. The onsite service model ensures hardware issues receive professional attention without requiring device transportation or extended downtime periods.
Delivery & Shipping Policy
Last updated: 19/09/2025
At Tech Direct UK, we aim to get your order to you as quickly and efficiently as possible. Please see below for our delivery terms.
1. Delivery Options & Costs
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Free Delivery – Orders over £50 qualify for free UK standard delivery.
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Standard Delivery – Orders under £50 are charged at £4.99.
2. Delivery Times
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Next Day Delivery – The majority of items are shipped via next day courier if ordered before 2:00pm (Monday–Friday).
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Orders placed after 2:00pm, on weekends, or bank holidays will be processed the next working day.
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Larger or Heavy Items – Certain products (e.g., heavy furniture, oversized goods) may take 2–5 working days for delivery. Estimated times will be displayed at checkout.
3. Delivery Areas
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We deliver to all mainland UK addresses.
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Deliveries to remote areas (e.g., Highlands, Islands, Northern Ireland) may take longer or incur additional charges — these will be shown at checkout before confirming your order.
4. Tracking Your Order
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Once dispatched, you will receive an email confirmation with tracking details (where available).
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You can track your delivery via the courier’s website.
5. Missed Deliveries
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If you are not available at the time of delivery, the courier will leave a card or attempt redelivery.
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Repeated failed delivery attempts may result in the parcel being returned to us. In this case, re-delivery charges may apply.
6. Risk of Loss
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Risk of loss or damage to the goods passes to you once they are delivered.
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Please inspect your order upon receipt and notify us of any issues within 48 hours.
7. Contact Us
If you have any questions about delivery, please contact us:
📧 Email: support@techdirectuk.com