Delivery
Delivery & Shipping Policy
Last updated: 19/09/2025
At Tech Direct UK, we aim to get your order to you as quickly and efficiently as possible. Please see below for our delivery terms.
1. Delivery Options & Costs
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Free Delivery – Orders over £50 qualify for free UK standard delivery.
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Standard Delivery – Orders under £50 are charged at £4.99.
2. Delivery Times
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Next Day Delivery – The majority of items are shipped via next day courier if ordered before 2:00pm (Monday–Friday).
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Orders placed after 2:00pm, on weekends, or bank holidays will be processed the next working day.
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Larger or Heavy Items – Certain products (e.g., heavy furniture, oversized goods) may take 2–5 working days for delivery. Estimated times will be displayed at checkout.
3. Delivery Areas
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We deliver to all mainland UK addresses.
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Deliveries to remote areas (e.g., Highlands, Islands, Northern Ireland) may take longer or incur additional charges — these will be shown at checkout before confirming your order.
4. Tracking Your Order
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Once dispatched, you will receive an email confirmation with tracking details (where available).
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You can track your delivery via the courier’s website.
5. Missed Deliveries
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If you are not available at the time of delivery, the courier will leave a card or attempt redelivery.
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Repeated failed delivery attempts may result in the parcel being returned to us. In this case, re-delivery charges may apply.
6. Risk of Loss
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Risk of loss or damage to the goods passes to you once they are delivered.
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Please inspect your order upon receipt and notify us of any issues within 48 hours.
7. Contact Us
If you have any questions about delivery, please contact us:
📧 Email: support@techdirectuk.com