Delivery & Shipping Policy

Last updated: 19/09/2025

At Tech Direct UK, we aim to get your order to you as quickly and efficiently as possible. Please see below for our delivery terms.

1. Delivery Options & Costs

• Free Delivery – Orders over £50 qualify for free UK standard delivery.

• Standard Delivery – Orders under £50 are charged at £4.99.

2. Delivery Times

• Next Day Delivery – The majority of items are shipped via next day courier if ordered before 2:00pm (Monday–Friday).

• Orders placed after 2:00pm, on weekends, or bank holidays will be processed the next working day.

• Larger or Heavy Items – Certain products (e.g., heavy furniture, oversized goods) may take 2–5 working days for delivery. Estimated times will be displayed at checkout.

3. Delivery Areas

• We deliver to all mainland UK addresses.

• Deliveries to remote areas (e.g., Highlands, Islands, Northern Ireland) may take longer or incur additional charges — these will be shown at checkout before confirming your order.

4. Tracking Your Order

• Once dispatched, you will receive an email confirmation with tracking details (where available).

• You can track your delivery via the courier’s website.

5. Missed Deliveries

• If you are not available at the time of delivery, the courier will leave a card or attempt redelivery.

• Repeated failed delivery attempts may result in the parcel being returned to us. In this case, re-delivery charges may apply.

6. Risk of Loss

• Risk of loss or damage to the goods passes to you once they are delivered.

• Please inspect your order upon receipt and notify us of any issues within 48 hours.

7. Contact Us

If you have any questions about delivery, please contact us:
📧 Email: support@techdirectuk.com